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All About Your Health
Benefits at Los Angeles Firemen’s Relief Association

At LAFRA, we believe that great work starts with taking care of our greatest asset – you. Our comprehensive benefits package is designed to support your health, wellness, and peace of mind, so you can focus on what matters most.

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DISCOVER YOUR HEALTH PLAN

See what your health coverage gives you

Our wide range of benefits and programs is designed to help you thrive both professionally and personally.

HEALTHCARE CONCIERGE APP

Navigate your health coverage easily and seamlessly

With our partners at HealthJoy navigating your health coverage becomes seamless. Connect with live bilingual healthcare experts to receive personalized guidance and support. Our care team will help you discover the ideal providers and treatment options nearby, book an appointment for you, and help answer billing questions.

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VIEW COVERAGE

View a breakdown of your benefits, including your co-pays. If you have questions about your coverage or about the price of a service, your health guide can answer them.

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GET A CARE PLAN

Your health guide can put together a plan with options for high-quality, in-network doctors. Select one and your health guide will schedule an appointment at a convenient time.

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HELP WITH COST SAVINGS

Your health guide will answer billing questions and explain your charges. If something looks wrong, they will dispute it on your behalf. They will also prompt you to find savings through plan incentives.

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Explore your benefits

QUALITY HEALTH CARE AT NO COST

At LAFRA Corporation, we’re committed to providing a comprehensive benefits package that supports your health, financial security, and work-life balance. Our wide range of benefits and programs is designed to help you thrive both professionally and personally.

Healthview:
Claims and Benefits Portal
HealthJoy:
Healthcare Concierge App
Teladoc:
24/7 Telemedicine
Additional Coverage

PRODUCTS & SERVICES

Giving our members a variety of comprehensive solutions

HealthJoy

Our health plan gives you access to our HealthJoy concierge, a service designed to help manage your health care experience. From managing your care to answering billing questions, your personal guide is ready to assist in navigating your benefits and finding the right care for you.

HealthJoy connects you with a dedicated health guide who is accessible through the HealthJoy app by call or chat. Your guide is a clinical expert, like a nurse, who helps provide you with information to make more informed health care decisions.

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Virtual Care

With Teladoc, you can talk to a doctor anytime from anywhere. It’s easy, fast, and made for your health. Access your Teladoc account through Healthview today.

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Express Scripts Pharamacy Benefits Solutions

Express Scripts Solutions is your one-stop shop for all your pharmacy needs. With more than 68,000 retail pharmacies nationwide, specialty medications and mail order options, our goal is to make it as easy as possible for you to stay healthy.

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Access Your Benefit Information

We help make managing your benefits easier by giving you convenient access to your health benefits information via our online portal.

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Find a provider
near you

Search for doctors, labs, and other providers, including hours of operation and accessibility information.

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Enrollment Guide

Read our guide to learn how to find everything in your card from your ID Number, Group Number, Medical Network, and more.

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